Privacy Policy
Last updated: May 31, 2026
1. Introduction
Alphagood Appliance Repair ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.alpha-good.com or use our services.
2. Information We Collect
Personal Information
We may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Home address or service location
- Details about your appliance repair needs
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device and operating system information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our appliance repair services
- Respond to your inquiries and schedule service appointments
- Send service confirmations, updates, and follow-ups
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies, Google Analytics, and Google Tag Manager to understand how visitors interact with our website. These tools help us measure traffic, analyze user behavior, and improve our services. You can control cookies through your browser settings.
5. Third-Party Services
We may share your information with trusted third parties that help us operate our business, including:
- Scheduling and booking platforms (HouseCall Pro)
- Analytics providers (Google Analytics)
- Advertising platforms (Google Ads)
- Communication tools for service updates
These third parties are required to protect your information and use it only for the purposes we specify.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: alphagood@alpha-good.com
- Phone: (980) 360-2318
- Address: 5619 Wyalong Dr, Charlotte, NC
